Our Commitment to Privacy Protection
Transparency and responsibility guide how we handle your information at solstiraex.sbs
Introduction to Our Privacy Values
Your privacy is important to us. This policy explains how solstiraex.sbs collects, uses, and safeguards your personal information in line with Australian regulations. We’re committed to building trust by treating your data responsibly and communicating clearly.
Our approach aims to keep your personal information secure. By using our website, you agree to this policy. We encourage you to review it regularly for updates about how your data is managed and protected.
How We Collect Your Data
We gather information directly from you and automatically through site interactions to improve your experience and offer relevant content.
Information Provided Directly
- • Details entered in website contact or subscription forms
- • Information shared via emails or messaging applications
- • Feedback or survey responses you provide to us
- • Profile and account registration details if applicable
- • Any documents shared or uploaded with us online
Information Collected Automatically
- • IP address and general geographical location
- • Device, browser type, and operating system details
- • Pages visited and interaction times on the website
- • Referral sources, such as links or search engines
- • Cookies or similar tracking technologies used on site
How Your Data Is Used
We use your information to deliver content, respond to inquiries, maintain security, and support your requests efficiently.
- • Providing website features and personalized content
- • Processing and responding to your queries or feedback
- • Improving functionality and troubleshooting site issues
- • Managing communication preferences and updates
- • Complying with relevant Australian legal requirements
- • Enhancing security and preventing misuse of our services
- • Collecting analytics for internal business purposes
Our Promise: We restrict access to your personal data and use it only for the purposes outlined here. Information is never sold or shared except when required by law or for site operation.
Sharing and Disclosing Data
Your data may be shared with trusted providers strictly to deliver our services, maintain functionality, and comply with applicable laws. We do not sell your data to third parties.
For Service Provision
Third parties who assist in website operation, analytics, or communication may access your data only as necessary and under strict confidentiality.
Legal Compliance Requirements
We will release your data if required by Australian law or a government authority.
Anonymous Analytics Data
We aggregate data to produce insights with no personally identifiable information.
Your Rights Regarding Data
You have rights under Australian privacy law to access, correct, or request deletion of your information. Contact us to exercise your rights or for questions about our practices.
- • Request a copy of your personal data provided to us
- • Ask for corrections if your data is inaccurate
- • Request removal of your personal information
- • Receive your data in a portable format if needed
- • Object to or restrict certain types of data use
- • Limit how your data is processed by us
Contact us for data access or privacy-related inquiries. Please allow reasonable time for a response as per Australian law.
How We Protect Your Information
We prioritise the safety of your data using a mix of technical and organisational measures designed to prevent unauthorised access or misuse.
Technical Security Measures
- • Secure socket layer (SSL) encryption for data transfer
- • Regular system and plugin updates for protection
- • Limited access with user authentication controls
- • Routine monitoring for suspicious site activity
Organizational Measures Used
- • Clear internal guidelines on data handling
- • Employee training about privacy risks
- • Periodical audits of data management processes
- • Designated privacy contact for user requests
Data Retention Practices
We keep your data only as long as needed for business, legal, or security purposes, and delete it securely when no longer required.
- • Account data kept during active subscriptions
- • Interaction data retained to improve service
- • Correspondence saved to follow-up on requests
- • Invoices and billing information stored securely
- • Preferences saved for direct marketing opt-ins
Data retention periods are guided by Australian legal standards and operational relevance.
International Data Transfers
Your data may be stored outside Australia with trusted services. We require equivalent data protection wherever information is held.
- • Vetted suppliers following Australian privacy standards
- • Data transfer agreements with third-party vendors
- • Encryption during cross-border data movement
- • Periodic reviews of provider security practices
Cookie Use on solstiraex.sbs
Cookies help us offer a better browsing experience and gather insights on site usage. You can control cookie preferences via your browser.
Types of Cookies We Use
- • Required for navigation and basic site functionality
- • Help us analyse site traffic and performance
- • Store your settings and preferences
- • Support features like site chat tools
Manage cookie settings any time through your browser's privacy or security menu.
Privacy Policy Updates and Changes
If we update this policy, we’ll highlight changes and provide the new effective date below for your review.
- • Announcements posted on our homepage
- • Email notices if you have subscribed to updates
- • Clear summary of major policy amendments
- • Update of the effective date below
Please revisit our policy whenever you have questions about privacy at solstiraex.sbs.
Contact Us for Privacy Inquiries
We welcome your questions or concerns about data privacy.
Solstiraex
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61298326220
Email: content@solstiraex.sbs
Policy last updated November 15, 2025
Effective from November 15, 2025